pum999 • Personal Data Protection

pum999 Privacy Policy

This policy explains in full how pum999 collects, uses, and protects your personal data.

Last updated: 30 October 2026

pum999 is an online gaming platform designed for users in Myanmar, and we take full responsibility for the privacy of every user who uses our services. This Privacy Policy ("Policy") explains what personal data we collect, for what purposes we use it, and how we protect it in relation to our website https://pum999.wine ("Website") and associated services ("Services").

By accessing the website or registering an account, you are considered to have read and accepted the terms of this Policy. If you do not agree, you may not use our services.

1 Types of Data We Collect

1.1 Data You Provide Directly

When you register an account, make deposits or withdrawals, or contact support, the data you provide includes —

  • Full name
  • Date of birth (for 21+ age verification)
  • Email address
  • Phone number
  • Bank / payment account details for deposits and withdrawals
  • Messages sent during support conversations

1.2 Data Collected Automatically

When you access the website, our systems automatically collect the following —

  • IP address and network data
  • Browser type and version
  • Mobile device type and operating system
  • Pages viewed, time spent, and clicks within the website
  • Data collected via cookies and standard tracking technologies
  • Gaming history (game sessions, deposit / withdrawal records)

2 How We Use Your Information

We use the information we collect for the following purposes to provide you with quality service —

  • Account creation, identity verification and management
  • Processing deposits and withdrawals
  • Prioritising and showing you games and promotions relevant to you
  • Monitoring play patterns and implementing responsible gambling measures
  • Sending service notifications, security alerts and transaction records
  • Fulfilling legal obligations
  • Preventing fraud and strengthening website security
  • Analysing data to improve service quality

3 Cookies and Tracking Technologies

A cookie is a small data file stored in your browser. We use the following types of cookies —

Essential Cookies

These cookies are necessary for the website to function correctly, to keep you logged in, and to process financial transactions securely. If you block these cookies, you will not be able to use the website normally.

Preference Cookies

These cookies remember your language selection, regional settings and display preferences.

Analytics Cookies

These cookies collect data to help us understand how the website is used and improve our services. This data is handled in aggregated, non-personal form.

You can decline most cookies by changing your browser settings, but this may affect how certain parts of the website work.

4 Third-Party Data Sharing

We never sell, rent or trade your personal information to third parties. However, we may share it with trusted third-party service providers in the limited circumstances below in order to deliver our services —

  • Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay) — only to complete financial transactions
  • Technology service providers — only to maintain website infrastructure and conduct security checks
  • Legal proceedings — where required by court order or official government request

We have data protection agreements in place with all third-party providers we share data with, and they are bound not to use it beyond the purpose we specify.

5 Data Retention Period

We retain your personal information only for as long as is necessary to provide our services and as required by law —

  • Account data — five years after account closure
  • Financial records — seven years after the transaction is completed
  • Communication records — two years after the interaction is completed
  • Technical data (log files) — 90 days to one year

After the retention period ends, personal information is securely deleted or converted to anonymised data and retained in that form.

6 Data Security Measures

pum999 uses technical and organisational security measures to prevent your personal information from being unnecessarily disclosed, altered or destroyed —

  • SSL/TLS encryption — data is encrypted during transmission
  • Database encryption — stored data is also protected
  • Access controls — only authorised staff can handle your data
  • Regular security audits — conducted regularly to identify and fix vulnerabilities
  • Two-Factor Authentication — adds an extra layer of protection to your account

However, no method of data transmission or storage is 100% secure. We will protect your data to the best of our ability, and if a data breach occurs, we will notify you promptly.

7 Your Rights Regarding Personal Information

Every user of this website has the following rights in relation to their personal information —

Right to Access

You may request to view any personal information we hold about you.

Right to Rectification

If any information in your profile is incorrect or incomplete, you can request a correction.

Right to Erasure

You can request that data we are no longer legally required to hold after a service ends be deleted.

Right to Restriction

In certain cases, you can request that we restrict how we handle your data. Where possible, we will do our best to comply.

Right to Object

You can ask us to stop sending you promotional communications at any time. Service-related notifications cannot be stopped.

To exercise any of these rights, contact our support team at [email protected]. We will aim to respond and take action within 30 days.

8 Protection of Children's Personal Data

pum999 services are intended for adults aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we find that a child has provided us with personal data, we will take immediate steps to delete it. Please contact [email protected] regarding this matter.

9 Third-Party Websites Policy

Our website does not include links to third-party websites. If you visit a third-party website, their privacy policies are separate from ours. We are not responsible for their practices.

10 Policy Changes

We may update this policy from time to time. Any material changes will be posted on this page along with a updated "Last Modified" date. Continued use of our website after changes are posted means you accept those changes. We recommend reviewing this policy regularly.

11 Contact Us

If you have any questions, feedback, or requests regarding this Privacy Policy, you can reach our support team through the following —

Our support team is available 24/7 to assist you in Myanmar language.

Privacy Policy — Questions & Answers

Financial data is protected in transit using SSL/TLS encryption. It is also stored in the database with encryption, and payment data is used only for processing transactions. This data is never shared with advertisers or third parties.

You can send a deletion request to [email protected]. All data except what must be retained by law (financial records) will be deleted within 30 days.

No. We do not sell or share your gaming history with third parties for advertising purposes. These records are used only for responsible gaming review and legal compliance.

If you reject essential cookies, you may experience session issues, problems processing payments, and some sections of the website may not work properly. If you only reject analytics cookies, you can still use the website normally.

Account data is kept for five years after account closure, and financial records are kept for seven years due to legal requirements. Once the retention period ends, data is securely deleted or anonymised.

Yes. Once we confirm a data breach, we will immediately notify affected users via their registered email. The notification will include the nature of the breach, the actions taken, and steps you should take.

Contact us at [email protected] with the subject line "Unsubscribe from Promotional Emails", or request it through Live Chat. It will be processed within 48 hours. Service-related account notifications will continue as they are required for account operations.